Ordering Repeat Prescriptions

What is a repeat prescription?

If you need regular medication and your doctor does not need to see you every time, you will be issued with ‘repeat prescription’.

Please follow the guidelines and choose the right option for you.

Please allow us 48 hours (two working days), to process your prescription request.

When you order a prescription online, you can have it sent electronically to a pharmacy of your choice. This is called a nomination.

Learn how to nominate a pharmacy

The NHS App

Order repeat prescriptions via the NHS App or NHS website, and have them sent to a pharmacy of your choice.

Learn more about the NHS App

Use Online Services

The easiest way to order your prescription is by using our online services.

Learn more about online services

Online Form

If you're not registered with our online services, you can use our online form

Order your repeat prescription via our online Repeat Prescription form. No account required.

Use our online form

Your Local Pharmacy

When you collect a prescription you will see that it is perforated down the centre. The left-hand side is the actual prescription.The right-hand side (re-order slip) shows a list of medicines that you can request without booking an appointment to see a doctor. Please tear off this section (and keep it) before handing the prescription to the chemist for dispensing.

In Person

You can order in person by returning the right-hand half of a previous prescription for the required medications.

Or, you can submit a handwritten request. You may also write out an order for someone else. You must include the patient's name, date of birth and requested medication.

By Post

You can order in person by returning the right-hand half of a previous prescription for the required medications, or by submitting a handwritten request.

Telephone

You can now order repeat prescriptions on the phone Monday to Friday from 10am if you do not have online access. Whenever possible we will ensure that your prescription is sent electronically to your chosen pharmacy.

Emergency Prescriptions

Run out or just about to run out of medication requests

Unfortunately a small minority of patients are repeatedly running out (or just about to run out) of their medication. ‘Urgent’ requests of this nature cause a great deal of disruption to the smooth running of the practice. Please be aware that such requests will be questioned very carefully by the reception staff and may well be refused by the GP. A record is kept of such requests, and may well be refused by the GP.

Help with your prescription

If you forget to obtain a prescription for repeat medication and thus run out of important medicines, you may be able to get help from your Pharmacy. Under the Urgent Provision of Repeat Medication Service, Pharmacists may be able to supply you with a further cycle of a previously repeated medicine, without having to get a prescription from your GP. 

If you have run out of important medication, telephone your usual Pharmacy to check that they offer this service; if they don’t, they may either direct you to another Pharmacy who does provide it, or ask you to phone 111 where you can request details of a local Pharmacy that provides the service.

You must then take with you to the relevant Pharmacy, proof of both your identification and of your medication (for example, your repeat prescription list or the empty box which should have your details printed on it). Please note that controlled drugs and antibiotics are not provided through this service, you will need to ring 111 for these.

If you receive stoma products from your Pharmacy or other supplier and/or receive items such as continence products, please ensure you have sufficient supplies as you may encounter difficulties in obtaining these over Bank Holidays, or when the Surgery is closed.

Further information regarding emergency prescriptions can be found on the NHS website